To provide complete peace of mind and confidence in the purchase, K7 Computing offers a 30-day return policy on K7 Computing products for Windows and Mac devices, and a 7-day return policy on K7 Computing products for Android and iOS devices, purchased through our website www.k7computing.com. This policy covers only products bought through the website.

If, for any reason, you are not completely satisfied with the purchase of your K7 licence, you may send your refund request to esales@k7computing.com within 30 days (for Windows/Mac products) or within 7 days (for Android/iOS products) from the date of purchase with the below details.

1. Name
2. E-mail Address
3. Phone Number
4. Company name (if applicable)
5. Date of purchase
6. Order confirmation number or order confirmation e-mail which you received from K7 Computing
7. The specific reason for requesting a refund

Upon receipt of the above information, we will evaluate and process a refund by deducting the transaction fee from the original invoice value.

Refund applies only to below conditions

• - Only if you purchased on the k7computing.com website
• - Only if you request within 30 days (for Windows/Mac products) or within 7 days (for Android/iOS products) from the date of purchase
• - Only if the product is defective, not functioning, not compatible with the device hardware or operating system
• - Only if K7 Computing is unable to resolve/fulfil or satisfy your reason for refund request

If you have purchased a consumer product and transferred the license to another user, you are not entitled to a refund if the recipient has activated the license.

* K7 Computing reserves the right to limit refunds.
* K7 Computing reserves the right to change this policy at any time without prior notification.